What is Gamstop

GamStop is a self-exclusion program in the United Kingdom designed to assist individuals in managing and limiting their online gambling activities. 

Gamstop operates under the regulatory umbrella of the UK Gambling Commission (UKGC). Since March 31, 2020, all online operators, excluding lotteries, licensed by the UKGC are mandated to integrate Gamstop into their platforms.

Users voluntarily enroll in the program, choosing a self-exclusion period of six months to five years. Upon registration, their details are added to a database, which participating online gambling operators must check to prevent the creation of new accounts or continued use of their services by registered individuals. With over 50,000 enrolled users, Gamstop is a leading institution in combating addictive gambling.

Empowering Reflection and Control: Gamstop provides a tool for users to save money, make investments, or settle debts. It offers a practical solution for those needing a break from gambling without the necessity of a permanent cessation.

Flexible Self-Exclusion Periods: The service offers users flexibility in self-exclusion periods, ranging from 6 months to 5 years. This flexibility ensures that individuals can tailor their self-exclusion experience according to their unique needs and circumstances.

Self-exclusion via Gamstop is a straightforward process:

1. Access the Gamstop Platform: Navigate to the Gamstop platform.
2. Initiate the Process: Click on the ‘Get Started’ button below the ‘Register today’ option.
3. Account Setup: Provide your personal email address and confirm your account.
4. Personal Details Submission: Submit requested personal details:

• Current address and postcode, as well as any postcode from previous residences you lived in.
• Date of birth.
• Any current or previously used phone numbers.
• Any email addresses that you currently used or have used in the past.

5. Email Confirmation: Confirm your account through the received email.
6. Activation: Wait for the self-exclusion to become active, typically within 24 hours.

Measures Activated by Gamstop Once Verifying Your Account:

• Self-exclusion via Gamstop lasts at least 6 months, 1 year, or 5 years, depending on the option selected during registration.
• During this time, you cannot cancel your exclusion until the minimum exclusion period specified has passed.
• Once the minimum exclusion time has expired, contact Gamstop via phone to request removal, or it will remain in place until you do so.

If It Doesn't Work

While Gamstop strives for effectiveness, there may be instances where it falls short. In such cases:

Inform the Operator: If self-exclusion proves ineffective, promptly inform the operator. Provide details such as the date of joining Gamstop, how self-exclusion was initiated, the casino's confirmation, the intended exclusion period, and any communication with the company.

Notify the UKGC: For persistent issues, notify the UK Gambling Commission to signal potential weaknesses in the system.

How to Notify Gamstop if You Encounter Errors:

Contacting Gamstop in the UK via:

Phone: 0800 138 6518 (available 7 days a week between 10:00-20:00)

Email: [email protected]

Live Chat: available 7 days a week between 10:00-20:00

Form: Accessible on their contact page

For specific issues, especially when Gamstop is not working on a particular gaming platform, the live chat option is recommended for swift solutions.

Gamstop API

The Gamstop API (Application Programming Interface) serves as the backbone of the self-exclusion process, ensuring advanced filtering of marketing lists.

To comply with UKGC regulations, online casinos must integrate the Gamstop API into their systems. This integration involves creating a list of marketing resources, which is subsequently added to the program's database. The API then analyzes and filters entries, allowing enrolled users to be excluded from ongoing SMS and email campaigns.

In agreement with psychologists, BillionaireGambler.co.uk recognizes the Gamstop self-exclusion program as a crucial element in preventing compulsive gambling and overspending. While not imposing a permanent ban, it provides a significant tool to play at casinos safely in the future. The platform aligns with our commitment to responsible gambling, ensuring a sustainable and enjoyable gaming experience.